Book Review: Measuring Performance in Public and Nonprofit Organizations

Callahan, K. (2002). Case study: Montclair, NewJersey. NewBrunswick, NJ: Rutgers University Center for Public Productivity. Retrieved February 12, 2005, from http://www.andromeda.rutgers.edu/ncpp/cdgp/cases/montclair/detailed%20case.pdf

Taylor Greenway, M. , & Sumariwalla, R. (1993). Evaluating nonprofit effectiveness: Overcoming barriers. In D. Young , R. Hollister , & V. Hodgkinson and Associates (Eds.), Governing, leading and managing nonprofit organizations: New insights from research and practice(pp. 93-116). San Francisco: Jossey-Bass.

Plantz, M. C. , Taylor Greenway, M. , & Hendricks, M. (1997). Outcome measurement: Showing results in the nonprofit sector. New Directions for Evaluation, 75, 15-30.

Williams, D. (2003). Measuring government in the early twentieth century. Public Administration Review, 63(6), 643-659.