Computer-assisted interviewing by telephone, in person, and through mailed diskette is increasing in use. The phenomenal success of computer-assisted interviewing is attributed to the speed of data collection and processing, increased accuracy of results, lower costs, reductions in respondent-interviewer burden, and the researcher's enhanced ability to elicit appropriate information through detailed contingent questioning or branching systems. Here attributes and capabilities for computer-assisted data collection are evaluated in 16 microcomputer-based packages. Keywords: computer-assisted interviewing, computer-assisted telephone interviewing, telephone interviewing, mail survey, computer-assisted personal interviewing.
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ACSQUERY—Analytical Computer Software, Inc., 640 N. LaSalle Dr., Chicago, IL 60610 (telephone: 312-751-2915)
15.
ATHENA —CRC Information Systems, Inc., 435 Hudson St., New York, NY 10014 (telephone : 212-620-5678)
16.
CAPPA —The Scientific Press, 540 University Ave., Palo Alto, CA 94301 (telephone: 415-322-5221)
CASS—Survey Research Center, University of Wisconsin, Madison, WI 53703 (telephone : 608-262-3122)
19.
C12, C12-CATI —Sawtooth Software, Inc., 208 Spruce N, PO Box 3429, Ketchum, ID 83340 (telephone: 208-726-7772)
20.
DECISION HELPER-Stack Xpert, 942 E. Roger Rd., Tucson, AZ 85719 (telephone: 602-293-3708)
21.
ISSA —Institute for Resource Development/Westinghouse, Demographic and Health Surveys Project, PO Box 866, Columbia, MD 21044 (telephone: 301-992-0066) MaCATI-PSRC Software, Bowling Green State University, Bowling Green, OH 43403 (telephone: 419-372-2497)
22.
MATI-Social and Economic Sciences Research Center, Washington State University, Pullman, WA 99164 (telephone: 509-335-1511)
23.
NET REMOTE-Brightwork Software, PO Box 8728, Red Banks, NJ 07701 (telephone: 201-530-0622 )
24.
PC SURVENT-Computers for Marketing Corp., 547 Howard St., San Francisco, CA 94105 (telephone: 415-777-0470)
25.
PCRS —M/A/R/C Inc., 7850 N. Belt Line Rd., Irving, TX 75063 (telephone: 214-506-3400)
26.
Q-FAST -Statsoft, 2325 E. 13th St., Tulsa, OK 74104 (telephone: 918-583-4149)
27.
QPL —Questionnaire Programming Language. Available through Marketing/QPL, NTIS, 5285 Port Royal, Springfield, VA 22161 (telephone: 703-487-4802; ask for QPL desk)
