Abstract

Get full access to this article
View all access options for this article.
References
1.
Patterson
K.
Grenny
J.
McMillan
R.
Switzler
A.
(2002 ). Crucial conversations: Tools for talking when the stakes are high . New York : McGraw-Hill .
2.
Todaro-Franceschi
V.
(2013 ). Compassion fatigue and burnout in nursing: Enhancing professional quality of life . New York : Springer Publishing Company .
