Baron, R. A. (1984). Reducing organizational conflict: An incompatible response approach. Journal of Applied Psychology, 69, 272-279.
2.
Bell, M. A. (1981, November). Another attempt at conceptual clarification and measurement of conflict. Paper presented at the annual meeting of the Speech Communication Convention, Anaheim, CA.
3.
Blake, R. R. , & Mouton, J. S. (1964). The managerial grid. Houston, TX: Gulf.
4.
Brown, C. T. , Yelsma, P., & Keller, P. W. (1981). Communication-conflict predisposition: Development of a theory and an instrument. Human Relations, 34, 1103-1117.
5.
Burke, R. J. (1970). Methods of resolving superior-subordinate conflict: The constructive use of subordinate differences and disagreements. Organizational Behavior and Human Performance, 5, 393-411.
6.
Deutsch, M. (1949). A theory of cooperation and competition. Human Relations, 2, 129-151.
7.
Hall, J. (1969). Conflict management survey. Conroe, TX: Teleometrics.
8.
Knutson, T. J. , & Kowitz, A. C. (1977). Effects of information type and levels of orientation on consensus-achievement in substantive and affective small-group conflict. Central States Speech Journal, 28, 54-63.
9.
Lawrence, P. R. , & Lorsch, J. W. (1967). Organization and environment: Managing differentiation and integration. Boston: Harvard University.
10.
Lippitt, G. (1982). Managing conflict in today's organizations. Training and Development Journal, 36(7), 66-74.
11.
Neer, M. R. (1984, November). A conceptual-methodological inquiry of the relationship between conflict perception and conflict management. Paper presented at the annual meeting of the Speech Communication Association, Chicago.
12.
Putnam, L. L. , & Poole, M. S. (1987). Conflict and negotiation. In F. M. Jablin, L. L. Putnam, K. H. Roberts, & L. W. Porter (Eds.), Handbook of organizational communication. Newbury Park, CA: Sage.
13.
Putnam, L. L. , & Wilson, C. E. (1982). Communicative strategies in organizational conflicts: Reliability and validity of a measurement scale. In M. Burgoon (Ed.), Communication yearbook 6 (pp. 629-652). Newbury Park, CA: Sage.
14.
Rahim, M. A. (1983). A measure of styles of handling interpersonal conflict. Academy of Management Journal, 26, 368-376.
15.
Rahim, A. , & Bonoma, T. V. (1979). Managing organizational conflict: A model for diagnosis and intervention. Psychological Reports, 44, 1323-1344.
16.
Renwick, P. A. (1975). Perception and management of superior-subordinate conflict. Organizational Behavior and Human Performance, 13, 444-456.
17.
Richmond, V. P. , Wagner, J. P., & McCroskey, J. D. (1983). The impact of perceptions of leadership style, use of power, and conflict management style on organizational outcomes. Communication Quarterly, 31, 27-36.
18.
Riggs, C. J. (1983). Dimensions of organizational conflict: A functional analysis of communication tactics. In R. W. Bostrom (Ed.), Communication yearbook 7 (pp. 517-531). Newbury Park, CA: Sage.
19.
Ross, R. G. , & DeWine, S. (1982, November). Interpersonal conflict: Measurement and validation. Paper presented at the annual meeting of the Speech Communication Association, Louisville, KY.
20.
Shockley-Zalabak, P. (1984). Current conflict management training: An examination of practices in ten large American organizations. Group and Organizational Studies, 9, 491-507.
21.
Short, J. A. (1974). Effects of medium of communication on experimental negotiation. Human Relations, 27, 225-234.
22.
Thomas, K. W. (1976). Conflict and conflict management. In M. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 889-936). Chicago: Rand McNally.
23.
Thomas, K. W. , & Kilmann, R. H. (1974). Thomas-Kilmann conflict MODE instrument. Tuxedo, NY: Xicom.
24.
Thomas, K. W. , & Schmidt, W. H. (1976). A survey of managerial interests with respect to conflict. Academy of Management Journal, 19, 315-318.
25.
Tompkins, P. K. , Fisher, J. Y., Infante, D. A., & Tompkins, E. V. (1977). Conflict and communication within the university. In G. R. Miller & H. W. Simons (Eds.), Perspectives on communication in social conflicts (pp. 153-171). Englewood Cliffs, NJ: Prentice Hall.
26.
Vliert, E. V. , & Prein, H.C.M. (in press). The difference in the meaning of forcing in the conflict management of actors and observers. In A. Rahim (Ed.), Managing conflict: An interdisciplinary approach. New York: Praeger.
27.
Warehime, R. G. (1980). Conflict-management training: A cognitive/behavioral approach. Group and Organizational Studies, 5(4), 467-477.
28.
Waln, V. G. (in press). The measurement of conflict interaction intensity: Observer and participant perceived dimensions. Human Relations.