Abramson, J.S., & Mizrahi, T. ( 1996). When social workers and physicians collaborate. Social Work, 41, 270-281.
2.
Apker, J., Propp, K.M., & Zabava Ford, W. (2005). Negotiating status and identity tensions in healthcare team interactions: An exploration of nurse role dialectics. Journal of Applied Communication Research , 33, 93-115.
3.
Barbour, J.B., & Lammers, J.C. ( 2007). Health care institutions, communication, and physicians’ experience of managed care: A multilevel analysis. Management Communication Quarterly, 21, 201-231.
4.
Conrad, C., & McIntush, H.G. (2003). Organizational rhetoric and healthcare policy-making. In T. L. Thompson , A. Dorsey, K. I. Miller, & R. Parrott (Eds.), The handbook of health communication (pp. 403-443). Mahwah, NJ : Lawrence Erlbaum.
5.
Demiris, G., Washington, K., Oliver, D.P., & Wittenberg-Lyles, E. (2008). A study of information flow in hospice interdisciplinary team meetings. Journal of Inter-professional Care, 22, 621-629.
6.
Eisenberg, E.M., Murphy, A.G., Sutcliffe, K.M., Wears, R., Schenkel, S., Perry, S., et al. (2005). Communication in emergency medicine: Implications for patient safety. Communication Monographs, 72, 390-413.
7.
Freidson, E. ( 1986). Professional powers. Chicago, IL: University of Chicago Press.
8.
Goldsmith, D.J. ( 2004). Communicating social support. Cambridge , UK: Cambridge University Press.
9.
Greenberg, C.C., Regenbogen, S.E., Studdert, D.M., Lipsitz, S.R., Rogers, S.O., Zinner, M.J., et al. (2007). Patterns of communication breakdowns resulting in injury to surgical patients. Journal of the American College of Surgeons, 204, 533-540.
10.
Gross, P.A., Greenfield, S., Cretin, S., Ferguson, J., Grimshaw, J., Grol, R., et al. (2001). Optimal methods for guideline implementation: Conclusions for Leeds Castle meeting. Medical Care, 39, 1185-1192.
11.
Iedema, R., Degeling, P., Braithwaite, J., & White, L. ( 2003). "It’s an interesting conversation I’m hearing": The doctor as manager. Organization Studies, 25, 15-33.
12.
Kluger, A.N., & DeNisi, A. (1996). The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory. Psychological Bulletin , 119, 245-284.
13.
Lambert, B.L. ( 1995). Directness and deference in pharmacy students’ messages to physicians. Social Science and Medicine, 40, 545-555.
14.
Lammers, J.C., & Barbour, J.B. ( 2006). An institutional theory of organizational communication . Communication Theory, 16, 356-377.
15.
Lammers, J.C., & Garcia, M. A. (2009). Exploring the concept of "profession" for organizational communication research: Institutional influences in a veterinary organization . Management Communication Quarterly, 22, 357-384.
16.
Murphy, A.G., Eisenberg, E.M., Wears, R., & Perry, S.J. ( 2008). Contested streams of action: Power and deference in emergency medicine. In M. J. Dutta & H. M. Zoller (Eds.), Emerging perspectives in health communication: Meaning, culture, and power (pp. 275-292). New York: Taylor & Francis.
17.
Petersen, L.A., Woodard, L.D., Urech, T., Daw, C., & Sookanan, S. ( 2006). Does pay-for-performance improve the quality of health care? Annals of Internal Medicine, 145, 265-272.
18.
Poole, M.S., & Real, K. ( 2003). Groups and teams in health care: Communication and effectiveness . In T. L. Thompson, A. Dorsey, K. I. Miller , & R. Parrott (Eds.), The handbook of health communication (pp. 369-402). Mahwah, NJ : Lawrence Erlbaum.
19.
Rosenstein, A.H., & O’Daniel, M. (2005). Disruptive behavior and clinical outcomes: Perceptions of nurses and physicians. American Journal of Nursing, 105, 54-64.
Scott, W.R. ( 2008). Lords of the dance: Professionals as institutional agents . Organization Studies, 29, 219-238.
22.
Scott, W.R., Ruef, M., Mendel, P.J., & Caronna, C.A. ( 2000). Institutional change and healthcare organizations: From professional dominance to managed care. Chicago: University of Chicago Press.
23.
Street, R.L., Makoul, G., Arora, N.K., & Epstein, R.M. ( 2009). How does communication heal? Pathways linking clinician-patient communication to health outcomes. Patient Education and Counseling , 74, 295-301.
24.
Taylor, J.R. ( 1995). Shifting from a heteronomous to an autonomous world view of organizational communication: Communication theory on the cusp. Communication Theory, 5, 1-35.
25.
Thompson, J.L. ( 2009). Building collective communication competence in interdisciplinary research teams. Journal of Applied Communication Research , 37, 278-297.
26.
Thornton, P.H., & Ocasio, W. ( 2008). Institutional logics. In R. Greenwood, C. Oliver, K. Sahlin, & R. Suddaby (Eds.), The Sage handbook of organizational institutionalism (pp. 99-129). Thousand Oaks, CA: Sage.
27.
Timmermans, S., & Berg, M. ( 2003). The gold standard: The challenge of evidence-based medicine and standardization in health care. Philadelphia, PA: Temple University Press.
28.
Veljii, K., Baker, G.R., Fancott, C., Andreoli, A., Boaro, N., Tardif, G., et al. (2008). Effectiveness of an adapted SBAR communication tool for a rehabilitation setting. Healthcare Quarterly, 11, 72-79.
29.
Zbaracki, M.J. ( 1998). The rhetoric and reality of total quality management . Administrative Science Quarterly, 43, 602-636.