Thrust into the role of management as an NQT

Abstract

Get full access to this article

View all access options for this article.

References

Goleman, D. ( 1995) Working with Emotional Intelligence. Bantam.

Goleman, D. ( 2000) ‘Leadership that gets results’, Harvard Business Review, March-April.

Egan, G. ( 1993) ‘Adding value: a systemic guide to business-based management and leadership’, in Managing the Shadow Side of the Organisation. John Wiley.

Tuckman, P. ( 1965) ‘Forming, Storming, Norming and Performing Team Development Model’. Online at: http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm (accessed 22 March 2009).