Abstract
Webster defines technology as "a technical method for achieving a practical purpose." Competitiveness of manufacturers can be addressed through the implementation of various "technical methods. " Timely adoption of technology-ranging from organizational development and management information systems to the latest process automation-is critical to a nation's economic health, but many firms are unaware or unsure of their technology options. Such companies typically are small- or medium-size rural firms, lacking expertise, funds, and routine processes for adopting technology. Often, they are privately held and their direction is closely linked to the skills and personal interests or views of their owners. Also, labor skills and support services may appear insufficient for adopting new technology. But the vitality and survival of small firms is crucial to not only their locales but to the entire economy. An effective assistance policy can facilitate the adoption of technology. A proven mechanism is one-on-one personal contact by a skilled field engineer who provides reliable advice and information to area firms. He should represent a trusted and credible organization, provide timely and suitable assistance, and offer all-important follow-up services to encourage implementation of the adopted technology.
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