Team Performance Measurement: A Process for Creating Team Performance Standards

Abstract

Effective team measurement hinges on a clear identification of team priorities, expected team results, and the proper measurements to use to address individual and team performance. This article shows how companies may take specific steps to devise effective team performance measurements. The steps involve reviewing organizational measures, defining team measurement points, identifying individual accomplishments that support the team, weighting the accomplishments, developing performance measures and standards, and deciding on a performance tracking method. These steps lead to a feedback loop, which provides clear direction to team members, then maintains their focus and enables them to accomplish their goals, which should motivate them to continue to perform at high levels.