Abstract
The latest thinking on business strategy, human resource development and intellectual capital management notes that people are our most important asset. But historically, people have been entered as a cost rather than an asset on the balance sheet. No matter how much things change, two things are certain: People want to do a good job, and organizations need to help their workforce perform in a way that makes it more competitive. This can be done with a performance management system based on four principles: aligning daily activities with strategy, ensuring that managers and employees collaborate, integrating development with performance and providing continuous feedback so that the organization can ensure it has the right people in the right place at the right time.
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