Editorial: The Continual Improvement of Health Care

Batalden PB , Nolan TW Knowledge for the leadership of continual improvement of healthcare , in Taylor RJ (ed) Manual of Health Services Management. Association of University Programs in Health Administration with permission of Aspen Publishers, Inc. , Germantown, MD, in press, 1993 .

Deming WE Profound knowledge, in The New Economics for Industry, Education and Government. Cambridge, MA, MIT, C.A.E.S., in press, 1993.

Senge PM The Fifth Discipline: The Art & Practice of the Learning Organization . New York, NY., Doubleday/Currency , 1990.

Schön. The Reflective Practitioner. San Francisco, CA, Jossey-Bass, 1987.

Argyris C. Overcoming Organizational Defenses: Facilitating Organizational Learning . Boston, MA, Allyn and Bacon, 1990 .

Schein E. Organizational Culture and Leadership. San Francisco, CA , Jossey-Bass, 1992.

Scholtes. The Team Handbook: How to Improve Quality with Teams. Madison, WI, Joiner Associates, Inc, 1987.

Brassard. The Memory Jogger +. Methuen, MA, GOAL/QPC, 1989.

Juran JM Juran's Quality Control Handbook. McGraw-Hill, New York, NY, 1988.

Ferguson S. , Howell T. , Batalden P. Knowledge and skills needed for collaborative work. Quality Manage Health Care 1993 ;1:1-11.

Batalden PB Building Knowledge for Improvement: An Introductory Guide to the Use of FOCUS-PDCA . Nashville, TN, Quality Resource Group of Hospital Corporation of America. 12. Juran JM Juran on Leadership for Quality: An Executive Handbook. New York, NY, The Free Press, 1989 .

FPL Quality Improvement Program: QI Story and Techniques. Florida Power & Light Company, 1987.

Moen RD , Nolan TW Process improvement: a step-by-step approach to analyzing and improving a process. Quality Progress Sept., 1987.

Nemoto M. Total Quality Control for Management: Strategies and Techniques from Toyota and Toyota Gosei. Englewood Cliffs, NJ, Prentice Hall, 1987.