Predictors of Family Satisfaction with an Australian Palliative Home Care Service: A Test of Discrepancy Theory

Sales E , Schulz R , Biegel D. Predictors of strain in the families of cancer patients: A review of the literature. J Psychosoc Oncol 1992; 10(2): 1–26.

Holing EV . The primary caregiver's perception of the dying trajectory. Cancer Nurs 1986; 9: 29–37.

Sales E. Psychological impact of the phase of cancer on the family: an updated review. J Psychosoc Oncol 1991; 9(4): 1–18.

Kristjanson LJ . Family Satisfaction with Palliative Care: A Test of Four Alternative Theories. Dissertation. University of Arizona (Tucson, Arizona), 1991.

Wakefield M , Ashby M. Attitudes of surviving relatives to terminal care in South Australia. J Pain Symptom Manage 1993; 8(8): 529–538.

Kristjanson LJ , Sloan JA , Dudgeon DJ , Adaskin E. Family members’ perceptions of palliative care: predictors of family functioning and family members’ health. J Palliat Care 1996; 12(4): 10–20.

Kristjanson LJ , Leis A , Koop P , Carriere KC , Mueller B. Family members’ care expectations, care perceptions and satisfaction with advanced cancer care: results of a multi-site pilot study. J Palliat Care 1997; 13(4): 4–11.

Porter LW . A study of perceived need satisfaction in bottom and management jobs. J Appl Psychol 1961; 45: 1–10.

Avis M , Bond M , Arthur A. Satisfying solutions? A review of some unresolved issues in the measurement of patient satisfaction. J Adv Nurs 1995; 22(2): 316–322.

Bond S , Thomas LH . Measuring patient satisfaction with nursing care. J Adv Nurs (1992); 17(1): 52–63.

Hull MM . Hospice nurses: caring support for caregiving families. Cancer Nurs 1991; 14(2): 63–70.

Beck-Friis B , Strang P. The family in hospital-based home care with special reference to terminally ill cancer patients. J Palliat Care, 1993; 9(1): 5–13.

Dawson NJ . Need satisfaction in terminal care settings. Soc Sci Med 1991; 32(1): 83–87.

Carr-Hill R. The measure of patient satisfaction. J Pub Health Med 1992; 14(3): 236–249.

Cooper ET . A pilot study on the effects of the diagnosis of lung cancer on family relationships. Cancer Nurs 1984; 7: 301–308.

Hull MM . Coping strategies of family caregivers in hospice home care. Oncol Nurs Forum 1992; 19(8): 1179–1187.

Kissane DW , Bloch S , Burns WI , McKenzie D , Posterino M. Psychological morbidity in the families of patients with cancer. Psycho-Oncology 1994a; 3: 47–56.

Kissane DW , Bloch S , Burns WI , Patrick JD , Wallace CS , McKenzie DP . Perceptions of family functioning and cancer. Psycho-Oncology 1994b; 3: 259–269.

Kissane DW , Bloch S , Dowe DL , Snyder RD , Onghena P , McKenzie DP , Wallace CS . The Melbourne family grief study, I: perceptions of family functioning in bereavement. Am J Psychiatry 1996a; 153(5); 650–658.

Kissane DW , Bloch S , Onghena P , McKenzie DP , Snyder RD , Dowe DL . The Melbourne family grief study, II: psychosocial morbidity and grief in bereaved families. Am J Psychiatry 1996b; 153(5): 659–666.

Kissane DW , Bloch S , McKenzie DP . Family coping and bereavement outcome. Palliat Med 1997; 11: 191–201.

Woods NF , Lewis FM , Ellison ES . Living with cancer: family experiences. Cancer Nurs 1989; 12(1): 28–33.

Lynam MJ . Supporting one another: the nature of family work when a young adult has cancer. J Adv Nurs 1995; 22(1): 116–125.

Woods NF , Lewis FM . Women with chronic illness: their views of their families’ adaptation. Health Care Women Int 1995; 16(2): 135–148.

Lewis FM , Woods NF , Hough EE , Bensley LS . The family's functioning with chronic illness in the mother: the spouse's perspective. Soc Sci Med 1989; 29(11): 1261–1269.

Fox JG , Storms D.M. A different approach to sociodemographic predictors of satisfaction with health care. Soc Sci Med 1981; 15: 557–564.

Hall JA , Dornan MC . Patient sociodemographic characteristics as predictors of satisfaction with medical care: a meta-analysis. Soc Sci Med 1990; 30(7): 811–818.

Kristjanson LJ . Indicators of quality of care from a family perspective. J Palliat Care 1986; 1(2): 8–17.

LaMonica EL , Oberst MT , Madea AR , Wolf RM . Development of a patient satisfaction scale. Res Nurs Health 1986; 9: 43–50.

Linder-Pelz S. Social psychological determinants of patient satisfaction: a test of five hypotheses. Soc Sci Med 1982; 16: 583–589.

Kristjanson LJ . Quality of terminal care: salient indicators identified by families. J Palliat Care 1989; 5(1): 21–30.

Kristjanson LJ . Validity and reliability of the FAMCARE Scale: measuring family satisfaction with advanced cancer care. Soc Sci Med 1993; 36(5): 693–701.

Epstein NB , Baldwin LM , Bishop DS . The McMaster Family Assessment Device. J Marital Fam Ther 1983; 9(2): 171–180.

Byles J , Byrne C , Boyle M , Offord D. Ontario child health study: reliability and validity of the general functioning of the McMaster Family Assessment Device. Fam Process (1988); 27: 97–104.

Sawin KJ , Harrigan M. Measures of family functioning for research and practice. Sch Inq Nurs Pract 1994; 8(1): 11–60.

Nunnally JC . Psychometric Testing. New York: McGraw Hill, 1978.

Gordon R. Issues in multiple regression. Am J Soc 1968; 73(5): 592–616.

French K. Methodological considerations in hospital patient opinion surveys. Int J Nurs Stud 1981; 18: 7–32.

Pelletier M. Client satisfaction surveys: variables to watch out for. Dimensions in Health Services 1985; 62(1): 37–39.

Oberst MT . Patients’ perceptions of care: measurement of quality and satisfaction. Cancer 1984; 53: 2366–2375.

Skorupka P , Bohnet N. Primary caregivers’ perceptions of nursing behaviours that best meet their needs in home hospice setting. Cancer Nurs 1982; 5(5): 371–375.

Wright K , Dyck S. Expressed concerns of the adult cancer patients’ family members. Cancer Nurs 1984; 6: 371–374.

Ware JE , Davies-Avery A , Stewart AL . The measurement and meaning of patient satisfaction. Health and Medical Care Services Review 1978; 1(1): 2–15.