CassilethBR, ZupkisRV, Sutton-SmithK, MarchV.Information and participation preferences among cancer patients. Ann Intern Med1980; 92: 832–836.
2.
SutherlandHJ, Llewellyn-ThomasHA, LockwoodGA, . Cancer patients: Their desire for information and participation in treatment decisions. J Roy Soc Med1989; 82: 260–263.
3.
TattersallMHN, ButowPN, GriffinA-M, DunnSM. The take-home message after a cancer consultation: A randomised trial of consultation audiotapes and individualised letters to patients. J Clin Oncol1994; 12: 1305–1311.
4.
Anonymous. Evidence-based care: 2. Setting guidelines: how should we manage this problem?Can Med Assoc J1994; 150 (9):1417–1423.
5.
WiggersJH, O'DonovanKO, RedmanS, Sanson-FisherRW. Cancer patient satisfaction with care. Cancer1990; 66: 610–616.
6.
TobiasJS, SouhamiRL. Fully informed consent can be needlessly cruel. Br Med J1993; 307: 1199–1201.
7.
LindSE, GoodDM, SeidelS, . Telling the diagnosis of cancer. J Clin Oncol1989; 17: 583–589.
8.
GoldbergRJ. Disclosure of information to adult cancer patients: issues and update. J Clin Oncol1984; 2: 948–955.
9.
HollandJC. Now we tell — but how well? [editorial]. J Clin Oncol1989; 7: 557–559.
TattersallMHN, SimesRJ. Issues in informed consent. In: WilliamsCJ (ed). Introducing New Treatments for Cancer: Practical, Ethical and Legal Problems. New York: John Wiley & Sons, 1992; 79–90.
12.
BaumM.Do we need informed consent? Lancet1986; ii: 911–912.
13.
Ramirez. Br J Cancer, in press.
14.
World Medical Association. Declaration of Helsinki: Recommendations Guiding Medical Doctors in Biomedical Research Involving Human Subjects. Helsinki: World Medical Association, 1964.
15.
US Government Food and Drug Administration Code of Federal Regulations. Washington DC: US Government Printing Office, 1982; 191–221.
16.
National Health and Medical Research Council. NHMRC Statement on Human Experimentation and Supplementary Notes. Canberra, Australia: NHMRC, 1988.
17.
FallowfieldL.Can we improve the professional and personal fulfilment of doctors in cancer medicine?Br Med J, in press.
18.
OberstMT. Patients’ perceptions of care: measurement of quality and satisfaction. Cancer1984; 53: 2366–2373.
19.
TagliacozzoDL, MaukschHO. The patient's view of the patient's role. In: JacoEG (ed). Patients, Physicians and Illness. 2nd ed. New York: The Free Press, 1972; 172–185.
20.
TesslerR, MechanicD.Consumer satisfaction with prepaid group practice: a comparative study. J Health Soc Behav1975; 16: 95–113.
21.
Audit Commission. What Seems To Be the Matter: Communication Between Hospitals and Patients. NHS Report 12. London: HMSO, 1993.
22.
NSW Department of Health, Complaints Unit. Annual Reports. Sydney, Australia: NSW Department of Health; 1991, 1992, 1993.
23.
DunnSM, ButowPN, TattersallMHN, JonesQJ, SheldonJ, TaylorJ, SumichMD. General information tapes inhibit recall of the cancer consultation. J Clin Oncol1993; 11 (11):2279–2285.
24.
MackillopWJ, StewartWE, GinsbergAD, StewartSS. Cancer patients’ perceptions of their disease and its treatment, Br J Cancer1988; 58: 355–358.
25.
McintoshJ.Patients’ awareness and desire for information about diagnosed but undisclosed malignant disease. Lancet1976; August 7: 300–303.
26.
LeyP, BradshawPW, KinceyJ, AthertonST. A method for increasing patients’ recall of information presented to them. Psychol Med1973; 3: 217–220.
27.
LeyP, SpelmànMS. Communication with the Patient. London: Staples Press, 1967.
28.
FallowfieldLJ, HallA, MaguireGP, BaumM.Psychological outcomes of difference treatment policies in women with early breast cancer, outside a clinical trial. Br Med J1990; 301: 575–580.
29.
RobertsCS, CoxCE, ReintgenDS, BaileWF, GibertiniM.Influence of physician communication on newly diagnosed breast patients’ psychologic adjustment and decision-making. Cancer1994; 74: 336–341.
30.
CharltonRC. Breaking bad news. Med J Austr1992; 157: 615–621.
31.
ThomsenOO, WulffHR, MartinA, . What do gastro-enterologists in Europe tell their cancer patients?Lancet1993; 341: 473–476.
32.
CassilethBR, ZupkisRV, Sutton-SmithK, MarchV.Information and participation preferences among cancer patients. Ann Intern Med1980; 92: 832–836.
33.
FallowfieldL.Giving sad and bad news. Lancet1993; 341: 476–478.
34.
MaguireP, FaulknerA.Communicate with cancer patients: 1. Handling bad news and difficult questions. Br Med J1988; 297: 907–909.
35.
MaguireP, FaulknerA.Communicate with cancer patients: 2. Handling uncertainty, collusion and denial. Br Med J1988; 297: 972–974.
36.
HollandJC. Psychological management of cancer patients and their families. Pract Psychol1977; 14: 20.
37.
KrantMJ. Problems of the doctor in presenting the patient with the diagnosis. In: CullenJW, FoxBH, IsonRN (eds). Cancer: The Behavioral Dimensions. New York: Raven Press, 1976; 269–274.
38.
McintoshJ.Patients’ awareness and desire for information about diagnosed but undisclosed malignant disease. Lancet1976; August 7: 300–303.
39.
Postgraduate Education and Training Committee of the NSW Cancer Council. Postgraduate Medical Council of NSW: How To Break Bad News. Kings Cross, Australia: NSW Cancer Council, 1994.
40.
CassilethBR, SteinfeldAD. Psychological preparation of the patient and family. Cancer1987; 60: 547–552.
41.
BrewinTB. Three ways of giving bad news. Lancet1991; 337: 1207–1209.
42.
Omne-PontenM.Psychosocial adjustment after breast cancer in stages I/It A longitudinal study including assessments of women and husbands. Uppsala, Sweden: Acta Universitatis Upsaliensis, 1993.
43.
DunnSM, PattersonPU, ButowPN, . Cancer by another name: a randomised trial of the effects of euphemism and uncertainty in communicating with cancer patients. J Clin Oncol1993; 11: 989–996.
44.
OkenD.What to tell cancer patients: a study of medical attitudes. JAMA1961; 175: 1120–1128.
45.
BainDJG. Patient knowledge and the content of the consultation in general practice. Medical Education1977; 11: 347.
46.
BalesRF. Interaction Process Analysis. Cambridge: Addison Wesley, 1950.
RoterDL, HallJA, KatzNR. Relations between physician behaviours and analogue patients’ satisfaction, recall and impressions. Medical Care1987; 25: 437–451.
49.
MeredithP, WoodC.Patient Satisfaction with Surgical Services: Report of the Development of an Audit Instrument. London: The Royal College of Surgeons of England, Surgical Audit Unit, 1994.
50.
SardellAN, TrierweilerSJ. Disclosing the cancer diagnosis. Cancer1993; 72: 3355–3365.