La résistance du consommateur a fait l'objet d'un développement récent mais significatif en marketing. La variété des recherches et l'absence de cadre théorique appellent cependant un travail de synthèse que cet article propose de réaliser.
Après avoir défini le concept de résistance et mis en évidence les orientations actuelles de la recherche sur ce thème, nous discutons le statut de ce construit et la délimitation du champ. Un cadre d'analyse présente ensuite les antécédents, les facteurs d'influence et les conséquences de la résistance du consommateur, qui permettent d'envisager différentes pistes de recherche possibles en comportement du consommateur.
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