Passation assistée par ordinateur - Méthodes nouvelles d'enquête vues du point de vue des répondants. Après une analyse de la littérature scientifique sur l'effet du mode d'enquête sur l'attitude des répondants envers des enquêtes assistées par ordinateur et sur la qualité de ces données, l'auteur présente les résultats d'une enquête en Allemagne (N=152). Cette étude compare l'Interview Personnel Assisté par Ordinateur ("Computer-Assisted Personal Interviewing" - CAPI) et l'Auto-passation de Questionnaire par Ordinateur ("Computerized Self-Administered Questionnaires" - CSAQ) avec le traditionel Interview avec Papier et Crayon ("Paper and Pen Interviewing" - PAPI). L'objet de l'étude était l'acceptabilité par les répondants et la qualité des données par rapport à ces nouvelles technologies. En conclusion. il y a des indications que la passation assistée par ordinateur fournit des données de meilleure qualité. En revanche, seulement quelques études méthodologiques bien menées sur le CAPI et le CSQ ont été réalisées et d'autres recherches dans ce domaine sont vivement encouragées.
Argyle, M., & Dean, J. ( 1965). Eye-Contact, Distance and Affiliation. Sociometrie, 28, 289-304.
2.
Baker, R.P. ( 1992). New Technology in Survey Research: Computer-Assisted Personal Interviewing (CAPI). Social Science Computer Review , 10, 145-157.
3.
Bateson, N., Hunter, P. ( 1990 July). The Use of CAPI for Official British Swveys. Paper presented at the World Congress of Sociology, Madrid.
4.
Beckenbach, A. ( 1992). Befragungen mit dem Computer, Methode der Zukunft? Anwendungsmöglichkeiten, Perspektiven und experimentelle Untersuchungen zum Einsatz des Computers bei Selbstbefragungen und persönlich-mündlichen Interviews. [Computer-assisted Interviewing, a Method of the Future? An experimental Study of the Use of a Computer by Self-Administered Questionnaires and Face-to-Face Interviews]. Master thesis at theUniversity of Mannheim, Germany.
5.
Bradburn, N.M., Baker, R.P., Hunt, E.E. ( 1991 May). A Comparison of Computer-Assisted Personal Interviews with Personal Interviews in the National Longitudinal Study of Youth. Paper presented at the 1991 AAPOR-Conference, Phoenix, Arizona.
6.
Bradburn, N.M., Frankel, M., Hunt, E.E., Ingels, J., Wojcik, M., Schoua-Glusberg, A. ( 1991). A Comparison of Computer-Assisted Personal Interviews with Personal Interviews in the National Longitudinal Survey of Labour Market Behavior-Youth Cohort. Proceedings of the U.S. Bureau of the Census 1991 Annual Research Conference, 389-397.
7.
Bradburn, N.M., Sudman, S., Blair, E., Stocking, C. ( 1978). Question Threat and Response Bias. Public Opinion Quarterly, 42, 221-234.
8.
Catlin, G., Ingram, S. ( 1988). The Effects of CATI on Costs and Data Quality: A Comparison of CATI and Paper Methods in Centralized Interviewing. In R.M. Groves, P.P. Biemer, L.E. Lyberg, J.T. Massey, W.L. Nicholls II & J. Waksberg (Eds.), Telephone Survey Methodology (pp.437-450). New York: Wiley.
9.
De Leeuw, E.D., Snijkers, G., Hox, J. ( 1994August). The Effect of Computer Assisted Interviewing on Data Quality. A Review. MLS-Publication Nr. 54. Amsterdam : University of Amsterdam.
10.
Groves, R.M., Kahn, R.L. ( 1979). Surveys by Telephone. A National Comparison with Personal Interviews. New York: Academic Press .
11.
Groves, R.M., Mathiowetz, N.A. ( 1984). Computer Assisted Telephone Interviewing: Effects on Interviewers and Respondents. Public Opinion Quarterly, 48, 356-369.
12.
Hippler, H.J., Beckenbach, A. ( 1992a). Computer-Assisted Questioning: Developments, Restrictions and Future Possibilities. In F. Faulbaum (Eds.), Advances in Statistical Software 3 / Softstat '91 (pp.403-410). Stuttgart: Fischer.
13.
Hippler, H.J., Beckenbach, A. ( 1992b). Das persönlichmûndliche Interview am Scheideweg? [The Face-to-Face Interview at the Turning Point?]. Planung und Analyse, 19, 5/92, 44-52.
14.
Kiesler, S., Sproull, L.S. ( 1986). Response Effects in the Electronic Survey. Public Opinion Quarterly, 50, 402-413.
15.
Martin, C.L., Nagao, D.H. ( 1989). Some Effects of Computerized Interviewing on Job Applicant Responses. Journal of Applied Psychology, 74, 1, 72-80.
16.
National Center for Health Statistics and Bureau of the Census (Eds.) (1988). Report of the 1987 Automated National Health Interview Survey Feasibility Study. An Investigation of Computer Assisted Personal Interviewing. No 32 Working Paper Series of the U.S. Department of Health and Human Services.
17.
O'Brian, T., Dugdale, V. ( 1978). Questionnaire Administration by Computer. Journal of Market Research Society, 20, 228-237.
18.
O'Reilly, J., Hubbard, M., Lessler, J., Biemer, P. ( 1992 August). Audio Computer Assisted Self-Interviewing: New Technology for Data Collection on Sensitive Issues and Special Populations . Paper presented at the American Statistical Association Annual Meeting, Boston, Massachusetts .
19.
Riede, T., Dorn, V. ( 1991). Zur Einsetzbarkeit von Laptops in Haushaltsbefragungen in der Bundesrepublik Deutschland. [Acceptance of Laptops for Household Surveys in Germany]. Heft 20 der Schriftenreihe Ausgewâhlte Arbeitsunterlagen zur Bundesstatistik. Wiesbaden: Statistisches Bundesamt.
20.
Rothschild, B.B., Wilson, L.B. ( 1988). Nationwide Food Consumption Survey 1987: A Landmark Personal Interview Survey Using Laptop Computers. Proceedings of the Fourth Annual Research Conference, March 20-23, Arlington, Virginia (pp. 347-356). Washington D.C.: U.S.Department of Commerce, Bureau of the Census.
21.
Sebestik, J., Zelon, H., DeWitt, D., O'Reilly J.M., McGowan, K. ( 1988). Initial Experiences with CAPI. Proceedings of the Fourth Annual Research Conference, March, Arlington, Virginia (pp.357-371). Washington D.C.: U.S.Department of Commerce, Bureau of the Census.
22.
Sperry, S., Bittner, D., Branden, L. ( 1991 May). Computer-Assisted Personal Interviewing on the Current Beneficiary Survey. Paper presented at the 1991 AAPOR Conference, Phoenix, Arizona.
23.
Sproull, L.S. ( 1986). Using Electronic Mail for Data Collection in Organizational Research. Academy of Management Journal, 28, 1, March.
24.
Statistics Sweden ( 1989). Computer-Assisted Data Collection in the Labour Force Survey. Report of Technical Tests. Technical Report. Stockholm : Statistics Sweden.
25.
Statistics Sweden ( 1990). Computer-Assisted Data Collection. Production Test in the Labour Force Surveys August 1989-January 1990. R & D Report. Stockholm: Statistics Sweden.
26.
Thornberry, O., Rowe, B., Biggar, R. ( 1990 July). Use of CAPI with the U.S. National Health Interview Survey. Paper presented at the World Congress of Sociology, Madrid.
27.
Van Bastelaer, A.M.L., Kerssemakers, F.A.M., Sikkel, D. ( 1987). A Test of the Continuous Labour Force Survey with Hand-Held Computers: Interviewer Behaviour and Data Quality. In: CBS Select 4, Automation in Survey Processing (pp.37-54). Voorburg: Netherlands Central Bureau of Statistics.
28.
Van Bastelaer, A.M.L., Sikkel, D. ( 1987). From Three to Three hundred Hand-Held Computers. In: CBS Select 4, Automation in Survey Processing (pp.27-36). Voorburg : Netherlands Central Bureau of Statistics.
29.
Waterton, J.J., Duffy, J.C. ( 1984). A Comparison of Computer Interviewing Techniques and Traditional Methods in the Collection of Self-Report Alcohol Consumption Data in Field Survey. International Statistical Review, 2, 173-182.
