Although cause-related marketing has become increasingly popular, academic researchers have only begun to examine how consumers respond to it. In this study, the authors explore in depth how consumers think and feel about cause-related marketing. They develop a framework of consumer responses that includes a typology of consumers. The authors also discuss implications for research, business and nonprofit marketing, and public policy.
AndreasenAlan R. (1996), “Profits for Nonprofits: Find a Corporate Partner,”Harvard Business Review, 74(November/December), 47–59.
3.
BarnesNora Ganim, and FitzgibbonsDebra A. (1992), “Strategic Marketing for Charitable Organizations,”Health Marketing Quarterly, 9 (3/4), 103–14.
4.
BendapudiNeeli, SinghSurendra N., and BendapudiVenkat (1996), “Enhancing Helping Behavior: An Integrative Framework for Promotion Planning,”Journal of Marketing, 60(July), 33–49.
5.
BenezraKaren (1996), “Cause and Effects Marketing,”Brandweek, 37(17), 38–40.
6.
BergerIda E., CunninghamPeggy H., and KozinetsRobert V. (1996), “The Processing of Cause-Related Marketing Claims: Cues, Biases, or Motivators?” in 1996 AMA Summer Educators Conference: Enhancing Knowledge Development in Marketing, Vol. 7, DrögeCornelia, and CalantoneRoger, eds. Chicago: American Marketing Association,71–72.
7.
BernardRussell (1988), Research Methods in Cultural Anthropology.Newbury Park, CA: Sage Publications.
8.
BrownTom J., and DacinPeter A. (1997), “The Company and the Product: Corporate Associations and Consumer Product Responses”Journal of Marketing, 61(January), 68–84.
Cone Communications Press Release (1997), January 1.
11.
CreyerElizabeth H., and RossWilliam T.Jr. (1996), “The Impact of Corporate Behavior on Perceived Product Value,”Marketing Letters, 1 (2), 173–85.
12.
DahlDarren W., and LavackAnne M. (1995), “Cause-Related Marketing: Impact of Size of Cause-Related Promotion on Consumer Perceptions and Participation,” in 1995 AMA Winter Educators Conference: Marketing Theory and Applications, Vol. 6, StewartDavid W., and VilcassimNaufel J., eds. Chicago: American Marketing Association,476–81.
13.
DrumwrightMinette E. (1996), “Company Advertising with a Social Dimension: The Role of Noneconomic Criteria,”Journal of Marketing, 60(October), 71–87.
14.
DuncanTom (1995), “Why Mission Marketing Is More Strategic and Long-Term than Cause Marketing,” in 1995 AMA Winter Educators Conference: Marketing Theory and Applications, Vol. 6, StewartDavid W., and VilcassimNaufel J., eds. Chicago: American Marketing Association,469–75.
15.
EllenPam Scholder, MohrLois A., and WebbDeborah J. (1997), “Can Retailers Benefit From Cause Marketing? Consumer Responses to Different Promotional Offers,” working paper, Department of Marketing, Georgia State University.
16.
GurinMaurice G. (1987), “Cause-Related Marketing in Question,”Advertising, (July 27), S-16.
17.
HolmesJohn H., and KilbaneChristopher J. (1993), “Selected Effects of Price and Charitable Donations,”Journal of Nonprofit & Public Sector Marketing, 1(4), 67–83.
18.
KeaveneySusan M., and NelsonJames E. (1993), “Coping with Organizational Role Stress: Intrinsic Motivational Orientation, Perceived Role Benefits, and Psychological Withdrawal,”Journal of the Academy of Marketing Science, 21(2), 113–24.
19.
LaffertyBarbara A. (1996), “Cause-Related Marketing: Does the Cause Make a Difference in Consumers’ Attitudes and Purchase Intentions Toward the Product?” working paper, Department of Marketing, Florida State University.
20.
MazmanianDavid, and SabatierPaul (1981), “Liberalism, Environmentalism, and Partisanship in Public Policy-Making,”Environment and Behavior, 13(May), 361–84.
21.
The Public Pulse (1994), “Marketing: When Cause-Related Marketing Counts,”9 (2), 4–6.
22.
RossJohn K., PattersonLarry, and StuttsMary Ann (1992), “Consumer Perceptions of Organizations that Use Cause-Related Marketing,”Journal of the Academy of Marketing Science, 20(1), 93–97.
23.
RossJohn K., StuttsMary Ann, and PattersonLarry (1990-91), “Tactical Considerations for the Effective Use of Cause-Related Marketing,”Journal of Applied Business Research, 7(2), 58–65.
24.
RustRoland T., and CooilBruce (1994), “Reliability Measures for Qualitative Data: Theory and Implications,”Journal of Marketing Research, 31(February), 1–14.
SmithCraig (1994), “The New Corporate Philanthropy,”Harvard Business Review, 72(May/June), 105–16.
27.
SmithGeoffrey, and StodghillRonII (1994), “Are Good Causes Good Marketing?”BusinessWeek, (March 21), 64–66.
28.
SmithScott M., and AlcornDavid S. (1991), “Cause Marketing: A New Direction in the Marketing of Corporate Social Responsibility,”Journal of Consumer Marketing, 8(3), 19–35.
29.
StrahilevitzMichal, and MyersJohn G. (1998), “Donations to Charity as Purchase Incentives: How Well They Work May Depend on What You Are Trying to Sell,”Journal of Consumer Research, 24(4), 434–46.
30.
VaradarajanP. Rajan, and MenonAnil (1988), “Cause-Related Marketing: A Coalignment of Marketing Strategy and Corporate Philanthropy,”Journal of Marketing, 52(July), 58–74.