AI Through a CSR Lens: Consumer Issues and Public Policy

Berthon Pierre Pitt Leyland Campbell Colin (2019), “Addictive De-Vices: A Public Policy Analysis of Sources and Solutions to Digital Addiction,” Journal of Public Policy & Marketing, 38 (4), 451–68.

Center for AI Safety (2023), “Statement on AI Risk,” (accessed June 15, 2023), https://www.safe.ai/statement-on-ai-risk.

Du Shuili Xie Chunyan (2021), “Paradoxes of Artificial Intelligence in Consumer Markets: Ethical Challenges and Opportunities,” Journal of Business Research, 129, 961–74.

Keles Betul McCrae Niall Grealish Annmarie (2020), “A Systematic Review: The Influence of Social Media on Depression, Anxiety and Psychological Distress in Adolescents,” International Journal of Adolescence and Youth, 25 (1), 79–93.

Lutz, Christoph (2019), “Digital Inequalities in the Age of Artificial Intelligence and Big Data,” Human Behavior and Emerging Technologies, 1 (2), 141–48.

Mende Martin Ubal Valentina Cozac Marina Vallen Beth Berry Christopher (2023), “Fighting Infodemics: Labels as Antidotes to Mis- and Disinformation?!,” Journal of Public Policy & Marketing (published online June 13), https://doi.org/10.1177/07439156231184816.

Puntoni Stefano Reczek Rebecca Walker Giesler Markus Botti Simona (2021), “Consumers and Artificial Intelligence: An Experiential Perspective,” Journal of Marketing, 85 (1), 131–51.

Sen, Sankar, Shuili Du, and C.B. Bhattacharya (2016), “Corporate Social Responsibility: A Consumer Psychology Perspective,” Current Opinion in Psychology, 10, 70–75.

Servaes Henri Tamayo Ane (2013), “The Impact of Corporate Social Responsibility on Firm Value: The Role of Customer Awareness,” Management Science, 59 (5), 1045–61.

Zhou Jiawei Zhang Yixuan Luo Qianni Parker Andrea G. De Choudhury Munmun (2023), “Synthetic Lies: Understanding AI-Generated Misinformation and Evaluating Algorithmic and Human Solutions,” in Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 436.