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Abstract

The purpose of this study was to demonstrate the viability of selected economic indices as criteria for evaluation of a manufacturing firm's adult education pro gram. The adult education program studied was designed to increase managers' facilitative communication skills for goal setting with subordinates. To ascertain the effectiveness of the program, four measures of results were compared before and six months after the training program: (1) turnover of subordinates, (2) in cidence of subordinates' tardiness, (3) the manager's performance appraisal ratings, and (4) incidence of subordinates' formal grievances. The results permit ted two conclusions: (1) the program was effective in bringing about change with regard to employee turnover; (2) the program did not result in significant change with regard to the three other variables. However, the study lends support to the idea that training outcomes can be measured in terms of selected economic in dices.

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Evaluating Training By Four Economic Indices

Abstract

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References