Book Reviews : Cole,Robert E. (1999). Managing quality fads: How American business learned to play the quality game. New York: Oxford University Press,284 pp
Restricted accessReview articleFirst published online October, 1999
Book Reviews : Cole,Robert E. (1999). Managing quality fads: How American business learned to play the quality game. New York: Oxford University Press,284 pp
Cohen, M. & Bacdayan, P. (1996) Organizational routines are stored as procedural memory Evidence from a laboratory study In M Cohen & L. Sproull (Ed.), Organizational learning, pp 403-429Thousand Oaks, CA : Sage Publications.
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