Professional Notes

Daley, D.M. (1992) Performance appraisal in the public sector Techniques and applications Westport, CT Quorum

Flanders, L.R. & Utterback, D. (1985) The management excellence inventory A tool for management Public Administration Review, 45 , 403-410.

Gabns, G. , & Giles, W. (1983) Level of management, performance appraisal, and productivity reform in complex public organizations Review of Public Personnel Administration, 3, 45-61

Longenecker, C.O. , Sims, H. Jr , & Gioia, D. (1987) Behind the mask The politics of employee appraisal Academy of Management Executive, 1, 183-193

U S Merit Systems Protection Board (1992) Federal first-line supervisors How good are they? Washington, DC U S Merit Systems Protection Board