The Stanford Geriatric Education Center cosponsored a conference to train service providers
to work more effectively with a culturally diverse population of elders. At the end of the
conference, participants identified specific new strategies their agencies should implement to
increase their effectiveness with ethnic elders. A telephone follow-up 6 months later reached 44
of the 55 participants. They reported an average of 6 implemented strategies from an average
of 10 originally identified; 86% reported 2 or more strategies implemented. Over half of the
respondents reported successfully recruiting and promoting new ethnic staff and volunteers.
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