This is a descriptive study of the effects of externally demanded changes on the
compliance structures of a mental health service organization. Compliance is
approached as a reciprocal structure consisting of the exercise of power and the
orientation of subordinated actors to that power. The failings of two administra
tive strategies for instituting organizational change are traced to their inability to
take full account of professional norms.
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References
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Aiken, M. and J. Hage (1972) "Organizational interdependence and intra-organizational structure," in M. B. Brinkerhoff and P. R Kung (eds.) Complex Organizations and Their Environments. Dubuque, Ia.: William C. Brown.
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Bennis, W.G. (1959) "Leadership theory and administrative behavior ." Administrative Sci. Q.4: 259-301.