Abstract
In this paper, the author focuses on personalized interactions, or ‘encounters’, that are presented as peculiar productive processes producing – among more usual outputs such as transactions – ‘relational goods’. This theoretical framework allows us to push the economic discourse deeper into a variety of social and economic phenomena: the examples presented include work teams, company social events, migration and volunteering. Last, consideration of relational goods and assets questions both the usual meaning of efficiency and the behaviours recommended to achieve it.
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