This article discusses the use of script theory in organizational settings and in the understanding of unconscious individual and group processes that may impair organizational effectiveness. The concept of organizational ideology is proposed as an alternative way to analyze external adaptation and internal integration in organizations. Four basic types of organizational scripts are presented.
Get full access to this article
View all access options for this article.
References
1.
AshforthB. E.FriedY. (1988). The mindlessness of organizational behavior. Human Relations, 41, 305–329.
2.
BerneE. (1963). The structure and dynamics of organizations and groups.New York: Grove Press.
3.
BerneE. (1972). What do you say after you say hello? The psychology of human destiny.New York: Grove Press.
4.
BeyerJ. (1981). Ideologies, values, and decision making in organizations. In NystromP.StarbuckW. H. (Eds.), Handbook of organizational design: Volume 2 (p. 166–197). London: Oxford University Press.
5.
ClarkB. R. (1972). The organizational saga in higher education. Administrative Science Quarterly, 17, 178–184.
6.
DiamondM. A.AllcornS. (1987). The psycho-dynamics of regression in work groups. Human Relations, 40, 525–543.
7.
ErnstF. H.Jr. (1971). The OK corral: The grid for get-on-with. Transactional Analysis Journal, 1(4), 33–42.
8.
FordL. B. (1987). The potent permissions of role-modeling. Transactional Analysis Journal, 17, 105–106.
9.
EtzioniA. (1967). Modern organizations.Sao Paulo: Pioneira (Portuguese translation, LeiteMiriam Moreira, Trans.) Original work published 1964.
10.
GibsonJ.IvancevitchJ.DonellyJ.Jr. (1976). Organizations.Dallas: Business Publications.
11.
GouldingR. L.GouldingM. M. (1978). The power is in the patient: A TA/Gestalt approach to psychotherapy (McCormickP., Ed.). San Francisco: TA Press.
12.
GrossB. N. (1968). Organizations and their managing.New York: Free Press.
13.
HaimowitzM. L.HaimowitzN. R. (1976). Suffering is optional: The myth of the innocent bystander.Evanston, IL: Haimowoods Press.
14.
HicksH.GulletC. (1975). Organizations: Theory and behavior.New York: McGraw-Hill.
15.
JamesM. (1975). The OK boss.Reading, MA: Addison-Wesley.
16.
JamesM. (1991). The better boss in multicultural organizations.Walnut Creek, CA: Marshall Publishing.
17.
JamesM., & contributors. (1977). Techniques in transactional analysis.Reading, MA: Addison-Wesley.
SteinerC. M. (1974). Scripts people live: Transactional analysis of life scripts.New York: Grove Press.
32.
WhiteT.WhiteJ. D. (1977). The implications of cultural scripting. In BarnesG. (Ed.), Transactional analysis after Eric Berne: Teachings and practices of three TA schools (pp. 273–284). New York: Harper's College Press.