Organizational Cure,or Organizational Effectiveness

Abstract

In organizational work, TA is viewed as a tool for communication, sorting human behavior and discovering options. The organizational consultant/trainer is described as being more like a coach than a therapist. Thus, a TA-systems model of organizational effectiveness is preferred over an organizational cure viewpoint.

Organizational effectiveness is presented in terms of the productivity subsystem's impact on other systems in the organization's environment. Maintenance, adaptive, managerial subsystems roles in organizational effectiveness are overviewed. Conceptual relationships with TA are highlighted throughout. And, a number of factors upon which organizational effectiveness depends are outlined.