This article relates findings from behavioral sciences studies to TA concepts. Specifically, conflict management styles and conflict outcomes are integrated into a “global grid” which facilitates quick learning in training situations. It incorporates ideas from some of the earlier writings about “OK Corral” and explains some of the inconsistencies of that explanation which may have been observed by TA practitioners.
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References
1.
FilleyA.Interpersonal conflict resolution. Chicago: Scott Foresman, 1975.
2.
Credit is due Paul Hersey and Kenneth Blanchard for early studies indicating that leadership effectiveness is dependent on leader behavior and needs (1), follower behavior and needs (You), and the situational demands on both (Life cycle theory. Training and Development Journal, May, 1969).
