Discrete event simulation is used to evaluate a novel configuration of the exit roller in the composure area of security checkpoints, which is designed to address the failures of the current exit roller configuration. The paper presents in detail the conceptual modeling of a two-lane system with the current configuration, and an additional model, featuring the new design in one of the lanes. The second model is used to evaluate statistically whether there is any reduction in the passengers’ system time from directing the passengers to the lane having the new design, based on the number of items passengers carry. Lastly, we perform an analysis to examine the range of arrival rates for which a single lane, featuring the new design, could replace a traditional two-lane system.
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