Abstract
Quality…you know what it is. yet you don't know what it is. But that's self contradictory. But some things are better than otheis, that is. they have more quality. But when you try to say what quality is. apart from the things that have it, it all goes poof…There's nothing to talk about… But for all practical purposes it really does exist. What else arc the grades based on? Why else would people pay fortunes for some things and throw others on the trash pile?–Robert M Persig Zen and Art of Motorcycle Maintenance
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