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The British Library Research and Development Department has recently funded projects on: Quality Management and Public Libraries (Loughborough and Sheffield Universities, Contact: Dr. Bob Usherwood, Department of Information Studies, University of Sheffield, Sheffield), Benchmarking in the Library and Information (Loughborough University, Contact: Professor Margaret Evans, Department of Information and Library Studies, Loughborough University, Loughborough), Mapping the Quality Sector (Centre for Research in Library and Information Management, Contact: Professor Peter Brophy, University of Central Lancashire, Preston, Lancs.).

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Interim Findings of the Quality Management and Public Libraries Projects (Unpublished). Contact: Dr. Bob Usherwood, Department of Information Studies, University of Sheffield, Sheffield.

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Ibid. 5.

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