Performance Assessment: Today's Confusion,Tomorrow's Solution?

Goodall, D.L. "Performance Measurement: An Historical Perspective ". Journal of Librarianship 20 (2): 128-144 (1988).

Cope, C. Performance Measurement in Libraries 1988-1990: An Annotated Bibliography of Recently Published Literature held at LISU. LISU 1990 (unpublished).

Ralli, T. "Performance Measures for Academic Libraries". Australian Academic and Research Libraries 18(1): 1-9 (1987).

Cope, C. "Performance Indicator Work in Public Libraries in the UK". Public Libraries Journal 5:95-98(1990).

Office of Arts and Libraries. Keys to Success: Performance Indicators for Public Libraries: A Manual of Performance Measures and Indicators developed by King Research Ltd. HMSO: Library and Information Series No. 18. 1990 (Known as the King Report).

Van House, N.A. et al. Output Measures for Puhlic Libraries: A Manual of Standardized Procedures 2nd ed. Chicago: American Library Association, 1987. (see also Measuring Academic Library Performance. Chicago and London: ALA, 1990 ).

Office of Arts and Libraries. op cit.

Pybus, R. The Manual of Performance in Libraries and Museums: A Guide to Staff. Wiltshire: Wiltshire County Council Library and Museum Service, July 1990.

Van House, op cit.

Ibid.

Office of Arts and Libraries. op cit.

Office of Arts and Libraries. A Costing System for Public Libraries. A Model Developed by CIPFA Services Ltd. (in conjunction with the Inslitute of Puhlic Finance Ltd.). HMSO: Library and Information Series No. 17, 1987.

Office of Arts and Libraries. Manual on Public Library Objectives. HMSO (not yet published).

Office of Arts and Libraries. Keys to Success. op cit.

Moore, N. Measuring the Performance of Public Libraries. Paris: Unesco (PGI-89/WS/3), 1989.

Hoglund.A.L. "Measuring the Performance of Public Libraries and your Planning will be Easier, More Rewarding and More Successful". Paper delivered at 56th IFLA General Conference, Stockholm , Sweden, 1990.

Hoel, I.A.L. "Harmonization of Statistical Data for Nordic Research Libraries: An Adaptation of the International Standard for International Library Statistics". Libri 40(3): 217-227 (1990).

Winkworth, I. "Performance Indicators for Polytechnic Libraries ". Library Review 39 (5): 23-41 (1990).

Exon, F.C.A. and J. Eccleston. "Statistical Data Gathering in Australian Libraries: A Resume". Paper delivered at 54th IFLA General Conference , Sydney, Australia, 1988.