Lynch, Beverly, ed. "Standards for University Libraries" , IFLA Journal 13(2): 120-125 (1987).
2.
International Federation of Library Associations and Institutions, 1988. Report to the Standing Committee for the IFLA Section of University Libraries and other General Research Libraries, by Beverly Lynch, Chairman, Working Party on University Library Standards, 16 August 1988, 4 p.
3.
Willemse, John."Library Effectiveness - The Need for Measurement" , South African Journal of Library and Information Science57(3): 261-266 (1989).
4.
Ibid.
5.
Willemse, John.International Federation of Library Associations and Institutions. Workshop on Performance Measurement in Academic Libraries, 1989, 2 p. (Correspondence with workshop participants).
6.
Sink, D. Scot."Using the Nominal Group Technique Effectively" , National Proctuctivity Review2: 173-184( 1983).
7.
Delbecq, André L., Andrew H.van de Ven and David H.Gustafson.Group Techniques for Program Planning: A Guide to Nominal Group and Delphi Processes. Glenview, Illinois: Scott, Foresman, 1975 , 174 p.
8.
Willemse, John , Workshop or Performance Measurement in Academic Libraries, op. cit.
9.
Lynch. Mary Jo.Library Data Collection Handbook . Chicago: American Library Association , 1981, p. 178.
10.
Auckland, Mary."Performance Measurement in Academic Libraries. Report on a Workshop held by the Section of University Libraries and other Research Libraries at the 55th IFLA Council and General Conference in Paris, August 1989". Outlook on Research Libraries11(12): 3-6 (1990).