Library resources and services can boost academic performance, but library anxiety may limit students’ willingness to utilize them. This study assessed the impact of library anxiety on user comfort with services and technology by applying Bostick's Library Anxiety Scale, which was adapted based on the academic library environment and included 48 items under five factors with a 5-point Likert scale. A survey was conducted among 406 students from five selected universities in Bangladesh. A multiple regression analysis was carried out, where affective, cognitive, and staff barriers were used as the independent variables, and comfort with services and comfort with technology were the dependent variables. Staff and affective barriers significantly impacted comfort with library services and technology. The cognitive barrier had an insignificant positive impact on services but a significant negative effect on technology. Various statistical techniques confirmed the modified model's sampling adequacy, reliability, and validity, which would encourage more research on evaluating anxiety in academic libraries regionally and globally.
AhmedSMZAzizTB (2017) Use of Bostick’s Library Anxiety Scale (LAS) in a developing country perspective. Library Review66(4–5): 282–296.
2.
AkbarAChaudhryMSShahzadK (2021) Measuring the effects of library anxiety and different forms of stress on academic performance of university students. Library Philosophy and Practice (e-journal): Article 6545. Available at: https://digitalcommons.unl.edu/libphilprac/6545/
3.
AkhtarRAlamMJBegumB (2023) Measuring library anxiety of students in university libraries of Bangladesh applying Bostick’s scale. Khwaja Yunus Ali University Journal6(1): 116–124.
4.
AlamMJ (2021) Effects of service quality on satisfaction in Eastern University Library, Bangladesh. IFLA Journal47(2): 209–222.
5.
AlamMJMezbah-ul-IslamM (2019) Factors for adoption of OSILS in university libraries of Bangladesh. IFLA Journal45(2): 127–139.
6.
AlamMJMezbah-ul-IslamM (2021) Service quality assessment model for academic libraries. Global Knowledge, Memory and Communication70(4–5): 325–338.
7.
AlamMJMezbah-ul-IslamM (2023) Impact of service quality on user satisfaction in public university libraries of Bangladesh using structural equation modeling. Performance Measurement and Metrics24(1): 12–30.
8.
AndaleebSSSimmondsPL (1998) Explaining user satisfaction with academic libraries: Strategic implications. College and Research Libraries59(2): 156–167.
9.
AsgharMBBhattiRNaeemSB (2021a) Library anxiety of LIS students in universities of Pakistan: A measurement using MLAS. Library Philosophy and Practice: Article 6810. Available at: https://digitalcommons.unl.edu/libphilprac/6810/
10.
AsgharMBBhattiRNaeemSB (2021b) Pervasiveness of library anxiety among the students of library and information science: An assessment. Library Philosophy and Practice (e-journal): Article 6813. Available at: https://digitalcommons.unl.edu/libphilprac/6813/
11.
Ashrafi-riziHSajadMRahmaniS, et al. (2014) The effective factors on library anxiety of students in Isfahan University of Medical Sciences and Shiraz University of Medical Sciences. Journal of Education and Health Promotion3: Article 92.
12.
BostickSL (1992) The development and validation of the Library Anxiety Scale. PhD Thesis, Wayne State University, USA.
13.
ComreyALLeeHB (1992) A First Course in Factor Analysis. 2nd ed.Lawrence Erlbaum Associates.
14.
FarhadpoorMR (2016) Relationship between library anxiety and attitudes toward computer based on an integrated model of ATC and BELCAT of public libraries’ users. Library Philosophy and Practice (e-journal): Article 1444. Available at: https://digitalcommons.unl.edu/libphilprac/1444/
15.
FornellCLarckerDF (1981) Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research18(1): 39–50.
16.
GogoiTSingsonMThiyagarajanS (2021) Library anxiety among marginalized university students in northeast India. Evidence Based Library and Information Practice16(1): 25–45.
17.
JanSUAnwarMAWarraichNF (2016) Library anxiety, library use and academic performance of undergraduate students in Pakistan. Library Review65(8–9): 564–577.
18.
JiaoQGOnwuegbuzieAJ (1997) Antecedents of library anxiety. Library Quarterly67(4): 372–389.
19.
KaiserHF (1974) An index of factorial simplicity. Psychometrika39(1): 31–36.
20.
KarimNHAAnsariN (2010) A cross-cultural evaluation of Bostick’s Library Anxiety Scale: Investigating the scale’s psychometric properties in a Malaysian university library environment. Malaysian Journal of Library and Information Science15(1): 115–134.
21.
LeechNLBarrettKCMorganGA (2005) SPSS for Intermediate Statistics: Use and Interpretation. 2nd ed.Lawrence Erlbaum Associates.
22.
MellonCA (1986) Library anxiety: A grounded theory and its development. College and Research Libraries47(2): 160–165.
23.
NadiriM (1970) Diagnosing university students’ zone of tolerance from university library services. Malaysian Journal of Library and Information Science15(1): 1–21.
24.
NooriATareenHMashwaniHU (2017) Exploring library anxiety among students of UiTM. International Journal of Scientific and Research Publications7(9): 456–472.
25.
NopriantoE (2019) Factors affecting library anxiety of graduate school students in Gadjah Mada University. Record and Library Journal5(2): 207–217.
