LockerD, DuntDTheoretical and methodological issues in sociological studies of consumer satisfaction with medical care.Soc Sci and Med1978, 12: 283–292.
2.
FitzpatrickR, HopkinsA, Harvard-WattsOSocial dimensions of healing: a longitudinal study of outcomes of medical management of headache.Soc Sci and Med1983, 17: 501–510.