Alignment: Using the Balanced Scorecard to Create Corporate Synergies

Australia & New Zealand Banking Group Limited, ANZ: Annual Report 2005, Melbourne. http://www.anz.com/aus/shares/finance/annual.asp

Kaplan, R. S. , & Norton, D. P. 1996, The Balanced Scorecard: Translating Strategy into Action, Harvard Business School Press, Harvard.

Kaplan, R. S. , & Norton, D. P. 2004, Strategy Maps: Converting Intangible Assets into Tangible Outcomes, Harvard Business School Press, Harvard.

Lovallo, D. , & Rumelt, R. 2006, ‘New perspectives on internal capital allocations’, working paper presentation, presented at UWA, Perth, in October 2006 October.

Peters, T. J. , & Waterman, R. H. 1982, In Search Of Excellence, Harper & Row, New York.