Business Week 1984, ‘Oops. Who's excellent now?’ November 5, pp. 76-88.
2.
Byrne, J. A. 2001, ‘Management: The real confessions of Tom Peters’, Business Week, December 3.
3.
The Economist 2003, ‘Excellence revisited’, December 18.
4.
Howard, R. A.1988, ‘Decision analysis: Practice and promise’,Management Science, vol. 34, pp. 679–75.
5.
Keynes, J. M. 1936, The General Theory of Employment, Interest and Money, Macmillan, London.
6.
Merrilees, W. 2003, ‘Strong brands and innovation: Paradox resolved’, Professorial Lecture, Griffith University, Brisbane, November 6. http://www.gu.edu.au/ins/collections/proflects/merrilees03.pdf.
7.
Peters, T. J. & Waterman, R. H. 1982, In Search of Excellence: Lessons from America's Best-Run Companies, Harper and Row, New York.
8.
Peters, T. J. 2003, Re-imagine!: Business Excellence in a Disruptive Age, Dorling Kindersley, New York.
9.
Turner, D. E. & Crawford, M. 1998, Change Power: Capabilities that Drive Corporate Renewal, Business and Professional Publishing, Sydney.
10.
Turner, D. E. & Norman, N. R. 1984, ‘Managers' perceptions of the migrant worker: A survey contribution to the Economics of Immigration Project’, Committee for Economic Development of Australia, Melbourne.
