“[We aim to] form a partnership between all the Vauxhall people, working together to win, by focusing on customer satisfaction through teamwork and continuous innovation and improvement” (Working Together To Win: Luton Plant Agreement, 1992)
“They don't understand that we ore taking action because of the situation they have created. They can't see that its their lean production that has pushed the fads to if. I tell you this though, we are definitely playing if smarter now. Anyhow, people are voting with their feet and clocking off early on Fridays”. (Vauxhall-GM shop steward December 1995 in response to spontaneous action by assembly fine workers)
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References
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Stewart, P. and V. Wass (1996) (forthcoming) ‘From “Embrace and Change” to Engage and Change: Trade Union Renewal and New Management Strategies in the UK Automotive Industry’. Vauxhall Motors ‘Negotiations Update' Issues 1–10 (August 1995-February 1996)
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