Developing an occupation- and recovery-based outcome measure for people with mental health conditions: An action research study

Abstract

Introduction

An action research study was carried out to develop an outcome measure for a community outreach service known as HiWay. The service is run by Mind Monmouthshire, in Wales, with input from local occupational therapists. It aims to facilitate mental health recovery through engagement in community occupations.

Method

Seven cycles of reflection and action were undertaken by HiWay staff, occupational therapists, service users and university researchers. Data in the form of audio recordings and field notes of group meetings were analysed between each cycle.

Findings

Participants suggested that outcome measurement needs to be service user led in terms of the nature and size of outcomes and when and how often a measure is used. They argued that terminology around outcomes needs to be accessible and motivational. Participants also suggested that outcome measures have the potential to become central to resilience-building for people with mental health problems.

Conclusion

Through action research, service users and staff from different agencies can be involved in service level change such as the design and implementation of an outcome measure.