LublinJ.S., ‘Walking Wounded: Survivors of Layoffs Battle Angst, Anger, Hurting Productivity’, The Wall Street Journal, 129 (110), December 6, 1993, pp. A1, A6; SmeltzerL.R., ‘An Analysis of Strategies for Announcing Organization-Wide Change’, Group and Organization Studies, 16 1991, pp. 5–24; L.R. Smeltzer and M.F. Zener, ‘Development of a Model for Announcing Major Layoffs‘, Group and Organization Management, 17 (4), 1992, pp. 446–472; L.R. Smeltzer and M.F. Zener, ‘Development of a Model for Announcing Negatively Perceived Changes’, Journal of Organizational Change Management, 6 (5), 1993, pp. 43–56; L.R. Smeltzer and M.F. Zener, ‘Minimizing the Negative Affect of Employee Layoffs Through Effective Announcements‘, Recruitment Selection and Retention: An International Journal, (in press); F. Dillon, ‘Coping with Cutbacks’, Management, 39 (1), 1992, pp. 11–15. J. Brockner, S. Grover, M.N. O'Malley, T.F. Reed, and M.A. Glynn, ‘Threat of Future Layoffs, Self-Esteem, and Survivors' Reactions: Evidence from the Laboratory and the Field‘, Strategic Management Journal, 14, 1993,pp. 153–166; J. Brockner, ‘Managing the Effects of Layoffs on Survivors’, California Management Review, 34 (2), 1992, pp. 9–29.
2.
ZenerM.F., ‘The Development and Testing of a Model for Introducing Organization-Wide Administrative Changes’, Unpublished dissertation, Arizona State University, 1991; SmeltzerL. R. and ZenerM.F., ‘Development of a Model for Announcing Major Layoffs’, Group & Organization Management, 17 (4), 1992, pp. 446–472; SmeltzerL.R. and ZenerM.F., ‘Development of a Model for Announcing Negatively Perceived Changes’, Journal of Organizational Change Management, 6 (5), 1993, pp. 43–56.
3.
ZenerM.F., ‘The Development and Testing of a Model for Introducing Organization-Wide Administrative Changes’, Unpublished dissertation, Arizona State University, 1991.
4.
ClementR.W., ‘Culture, Leadership, and Power: The Keys to Organizational Change’, Business Horizons, 37, 1994, pp. 33–39.
5.
MohrmanA.Jr., MohrmanS., LedfordG.Jr., CummingsT.G., LawlerE.III, and Associates, Large Scale Organizational Change, San Francisco, 1989.
6.
HusemanR.C. and MilesE.W., ‘Organizational Communication in the Information Age: Implications of Computer-Based Systems,’ Journal of Management, June1988, pp. 181–204; RiceR.E., The New Media. Communication, Research and Technology, Beverly Hills, CA.,: Sage Publication, 1984.
7.
Machiavelli, The Prince, translated by RicciLiug (New York: New American Library, 1952), pp. 49–50.
8.
WaldH.E. and StineD., ‘Speech Act Theory and Business Communication Conventions’, The Journal of Business Communication, 203, 1986, 13–24; GriffinR.W., ‘Objective and Social Sources of Information in Task Redesign: A Field Experiment’, Administrative Science Quarterly, 28, 184–200.
9.
ZenerM.F., ‘The Development and Testing of a Model for Introducing Organization-Wide Administrative Changes’, Unpublished Dissertation, Arizona State University, 1991.
10.
MillerG.R., ‘Persuasion’ in, Handbook of Communication Science, BergerC.R. and ChaffeeS.H., (eds.), Awbury Park; CA: Sage, 1987, pp. 446–83.
11.
SchallM.S., ‘A Communication-Rules Approach to Organizational Culture’, Administrative Science Quarterly, 28, 1983, pp. 557–581.
12.
SchwartzH. and DavisS.M. ‘Matching Corporate Culture and Business Strategy’, Organizational Dynamics, Summer 1981, pp. 30–48.
13.
FalcioneL.SussmanL. and HerdenR. ‘Communication Climate in Organization,’ in, Handbook of Organizational Communication, by JablinF., PutnamL., RobertsK. and ParterL., Newburg Park, CA: Sage, 1987, pp. 195–227.
14.
SmeltzerL. ‘The Relationship of Communication to Work Stress’, The Journal of Business Communication, Vol. 242, Spring 1987, pp. 47–58.
15.
EisenbergE.M. and WittenM.G., ‘Reconsidering Openness in Organizational Communication’, Academy of Management Review, 123, 1987, pp. 418–426.
16.
KotlerJ.P. and SchlesingerL.A., ‘Choosing Strategies for Change’, Harvard Business Review, March-April1979, pp. 106–114.
17.
BokS.Secrets: On the Ethics of Concealment and Revelation, New York: Pantheon Books, 1987.
18.
DaftR.L., LengelR.H., and TrevinoL.K., ‘Message Equivocability, Media Selection, and Manager Performance: Implications for Information Systems’, MIS Quarterly, 11, 1987, pp. 355–66.