Total Quality in R&D

Oakland J.S. , Total Quality Management, Heinemann, 1989.

Sohal A.S. , Tay G.S. , and Wirth A. , ‘Total Quality Control in an Asian Division of a Multinational Corporation’, International Journal of Quality and Reliability Management, Vol. 6, No. 6, 1989.

Blumberg A. , ‘MNCs Embrace Total Quality Management’, Business International, 30 April 1990.

Harwood C.C. , and Pieters G.R. , ‘How to Manage Quality Improvement’, Quality Progress, March 1990.

Robson M. , ‘Quality of Management and the Management of Quality’, Journal for Quality and Participation, Vol. 12, No. 1, 1989.

Brown M.G. , ‘Commitment… It's Not the Whether, It's the “How To”’, Journal for Quality and Participation, December 1989.

See Note 4 above.

Carson J.K. , ‘Quality Costing - A Practical Approach’, International Journal of Quality and Reliability Management’, Vol. 3, No. 1, 1986.

Smith S. , ‘Ten Compelling Reasons for TQM’, Total Quality Management, November 1988.

Scott W. , ‘Aerospace/Defense Firms See Preliminary Results from Applications of TQM Concepts; Aerospace Firms Committed to Installing TQM Methods’, Aviation Week and Space Technology, Vol. 132, No. 2, 1990.

See Note 1 above.

Davies P. , ‘TQM - is Success Guaranteed?’, Total Quality Management, November 1988.

Crosby P.B. , Quality is Free, McGraw-Hill, 1979.

Crosby P.B. , Quality Without Tears, McGraw-Hill, 1984.

Gitlow H.S. , and Gitlow J.S. , The Denting Guide to Quality and Competitive Position, Prentice-Hall, 1987.

See Note 15 above.

See Note 3 above.

Snee R.D. , ‘In Pursuit of Total Quality’, Quality Progress, Vol. 19, No. 8, 1986.

See Note 1 above.

Murray T.J. , ‘Quality in R&D, Meeting the New Quality Challenge’, Research Management, 1987.

Hedge D.G. , ‘Quality in R&D-culture and Practice’, Total Quality Management, Proceedings of the 2nd International Conference, IFS Publications, 1989.

Price R.C. , and Gaskill G.P. , ‘Total Quality Management in Research - Philosophy and Practice’, Total Quality Management, Proceedings of the 3rd International Conference, IFS Publications, 1990.

Krubasik E.G. , and Stein L. , ‘Reducing Time to-the-market Boosts the Bottom Line’, Electronics Business, Cahners, 1 May 1989.

See Note 9 above.

See Note 12 above.

See Note 21 above.