Volunteering in a pediatric oncology unit: Motivations and duration

Abstract

Background:

Volunteers play an essential role in pediatric oncology. While they are driven by personal motivations, they usually receive specific training that may support or reshape their goals.

Methods:

We conducted a questionnaire-based survey to assess demographics, motivations, and satisfaction among eight associations/non-profit organizations, representing approximately 120 volunteers. The objectives were to explore the nature and correlations of their motivations to evaluate the sustainability of their engagement.

Results:

Sixty-nine volunteers completed the questionnaire, either in full or in part. Most respondents were women, with a median age of 59 years, a medium-to-high educational level, and more than five years of experience in volunteering. Their commitment was mainly driven by personal/family experiences with childhood cancer. They demonstrated a strong awareness of cancer-related issues and were motivated by the desire to improve the quality and innovation of care. Participation within associations fostered a sense of community and altruistic purposes. High levels of satisfaction often led them to encourage others to volunteer. Previous rewards or recognition were not considered a major motivating factor.

Conclusions:

Effective volunteer engagement and retention depend on a clear understanding of volunteers’ expectations and on the selective recruitment of individuals whose goals align with the organization’s capacity to meet them.

Visual Abstract