This paper uses a dimensionalization approach to explore the complex meaning of the quality of work life in the federal bureaucracy. Based on the 1979-80 Federal Employees Attitudes Survey, five distinct dimensions are delineated: supervision, relations with co-workers, job task, relations among work groups and economic well-being. The policy implications of the findings are briefly discussed.
Get full access to this article
View all access options for this article.
References
1.
Berkley, G.E.
, The Craft of Public Administration, Boston: Allyn and Bacon, 1975.
2.
Campbell, A.
, P.E. Converse, and W. L. Rodgers, The Quality of American Life, New York: Russell Sage Foundation, 1976.
3.
Greenberg, E.S."Industrial Self-Management and Political Attitudes,"American Political Science Review, 75 (March 1981):29-42.
4.
Kalleberg, A.L.
, "Work Values and Job Rewards: A Theory of Job Satisfaction,"American Sociological Review, 42 (February 1977):124-143.
5.
Katz, D.
, and R.L. Kahn, The Social Psychology of Organizations, New York: Wiley, 1966.
6.
Katzell, R.A.et al.
, Work, Productivity and Job Satisfaction, New York: The Psychological Corporation, 1975.
7.
Kilpatrick, F.
, M.C. Cummings, and M. Kent Jennings, The Image of the Federal Service, Washington, D.C.: Brookings Institution, 1966.
8.
Nachmias, D.Public Policy Evaluation, New York: St. Martin's Press, 1979.
9.
Nie, N.H.et al.
, SPSS: Statistical Package for the Social Science, New York: McGraw-Hill, 2nd Ed., 1975.
10.
Pugh, D.S.
, "Modern Organization Theory: A Psychological and Sociological Study,"Psychological Bulletin, 66 (October 1966):235-251.
11.
Smith, M.P.
, and S.L. Nock, "Social Class and the Quality of Work Life in Private and Public Organizations,"Journal of Social Issues, 36 (Fall 1980):59-75.
12.
Waldo, D.
, "Developments in Public Administration,"Annals of the American Academy of Political and Social Science, 404 (November 1972):217-245.
