BeckerK. A.KrodelK. M.TuckerB. H. (2009). Understanding and engaging under-resourced college students: A fresh look at economic class and its influence on teaching and learning in higher education. Highlands, TX: Aha! Process.
2.
FredericksonG. (2010). Social equity and public administration: Origins, development, and applications. Armonk, NY: M.E. Sharpe.
3.
LindbloomC. (1959). The science of muddling through. Public Administration Review, 19(2), 79-88.
4.
LipskyM. (2010). Street-level bureaucracy: Dilemmas of the individual in public service. New York, NY: Russell Sage.
5.
Norman-MajorK. A.GoodenS. T. (2012). Cultural competency for public administrators. Armonk, NY: M.E. Sharpe.