The increasing public as well as political concern for the plight of victims of crime prompted the police department of the city of The Hague, The Netherlands, to begin its own victim assistance scheme. In this way The Hague's police department illustrated its continuing awareness of the important tasks for the police in their dealings with victims, as has been shown in Dutch as well as in foreign research (Hogenhuis, 1988).
This article concerns the evaluation of an experiment in decentralized victim assistance. Emphasis is placed on how police, volunteers and victims reacted to the new organization. Suggestions are included for future experiments of this nature.
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