Book reviews : Buchanan RW Jr,Lukaszewski C 1997. Measuring the impact of your web site: proven yardsticks for evaluating customer impact,site evolution and revenue growth. Chichester: John Wiley. 316pp. £24.95 (PB). ISBN 0 471 17249 9

Book reviews : Buchanan RW Jr,Lukaszewski C 1997. Measuring the impact of your web site: proven yardsticks for evaluating customer impact,site evolution and revenue growth. Chichester: John Wiley. 316pp. £24.95 (PB). ISBN 0 471 17249 9

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