1 Aspinal F Addington-Hall J Hughes R Higginson IJ . Using satisfaction to measure the quality of palliative care: a review of the literature. J Adv Nurs2003; 42: 324–339.
2.
2 Fakhoury W Mcarthy M Addington-Hall J . The effects of the clinical characteristics of dying patients on informal caregivers’ satisfaction with palliative care. Palliat Med1997; 11: 107–115.
3.
3 Mayland C Williams E Ellershaw J . How well do current instruments using bereaved relatives’ views evaluate care for dying patients. Palliat Med2008; 22: 133–144.
