The use of microfilm as a means of governing
huge volumes of documents in offices is familiar
to many. However, the planning issue for
designing and implementing a microfilm system
has not been adequately addressed by
practitioners. Presents a protocol for the
planning of a computer-based microfilm system
that has been designed and implemented in the
library of a medium-sized manufacturing firm in
Hong Kong. To facilitate the planning process, a
number of decision support systems were
developed.
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