Information needs assessment for prospective digital library users at a health research institute in Malawi

Abstract

This study evaluated the information needs of prospective library users at the institution. The study focused on the types of information resources needed, usability, and challenges in accessing the information. The study used a descriptive cross-sectional research design where the quantitative research method was employed. Data were gathered from participants using an online questionnaire. The study found that key information needs include the Internet, electronic journals, and electronic books. Frequent use was reported for online databases and electronic journals. Respondents strongly agreed that the library is needed for writing research papers and finding study space. Main challenges included database access restrictions. Suggestions for library improvements include subscribing to specific online information resources such as Elsevier, SpringerLink, EBSCOHost, and Wiley Online Library, since they are crucial for research and academics. The library may also consider negotiating institutional licenses or collaborating with consortia such as Research4Life to expand access cost-effectively. This study highlights the role of digital library in meeting the information needs of prospective Library users of an African Research institute, with strong preferences for internet access, electronic journals, and e-books. By enhancing access to digital resources and providing tailored training, the library can support the research impact at MLW and other African health research institutes.