Report on an investigation of software products and marketing strategies in Nigeria based on a survey of software companies in five cities. The results indicate some level of competition in the industry and the use of a wide range of conventional marketing techniques. With a market dominated by products from foreign countries and many companies marketing the same products from the same sources, an aggressive marketing thrust, based on innovative database marketing techniques and targeted communications, is virtually absent.
Get full access to this article
View all access options for this article.
References
1.
Abraham, M.
and Lodish, M. L.Getting the most out of advertising and promotion. Harvard Business Review, vol. 68, May–June 1990. pp. 50–60.
2.
Arnold, S. E.
and Rosen, L.Managing the new electronic information products. [Harrod’s Creek, KY]: Riverside Data, 1989.
3.
Desai, C.
, Wright, G. and Fletcher, K.Barriers to successful implementation of database marketing: a cross–industry study. International Journal of Information Management, vol. 18, no. 4, 1998. pp. 265–276.
4.
Diamond, H.Marketing by nostalgia: looking back pays off for restaurant industry
. Marketing News, vol. 23, no. 17, August 1989. p. 6-6, 10-10.
5.
Fletcher, K.
and Wright, G.Organisational, strategic and technical barriers to successful implementation of database marketing. International Journal of Information Management, vol. 15, no. 2, 1995. pp. 115–126.
6.
Harding, S.How to write and sell computer software: a practical guide to creating and marketing software ideas. Deer Park Publications, 1996.
7.
Hughes, A. M.Building customer loyalty by recognition. Database Marketing Institute. Available at: http://www.dbmarketing.com/Art130.htm. Accessed on 12 July 2002a.
8.
Hughes, A. M.Building loyalty by solving customer’s problems. Database Marketing Institute. Available at: http://www.dbmarketing.com/Art131.htm. Accessed on 12 July 2002b.
9.
Hughes, A. M.Boosting retention through targeted communications. Database Marketing Institute. Available at: http://www.dbmarketing.com/Art166.htm. Accessed on 12 July 2002c.
10.
Hyman, M. A.Software supplier’s view of training and support – can you really survive without them?Library Micromation News, vol. 31, 1991. pp. 9–11.
11.
Jerome, D.
and Schroeder, C.The special library as a profit centre: pricing and marketing of information services. Library Management Quarterly, vol. 4, 1987. pp. 17–20.
Mason, R. M.Choosing a vendor: where to buy a micro
. Library Journal, vol. 108, no. 6, 1983, pp. 560–562.
14.
McCarthy, E. J.Basic marketing a managerial approach. 4th ed.Homewood, IL: Irwin, 1988.
15.
Moyo, L. M.The training component of the support services offered by software vendors in Botswana
. African Journal of Library, Archives and Information Science, vol. 6, no. 2, 1996. pp. 113–120.
16.
Rapp, S.
and Stone, T.Maxi–marketing. McGraw–Hill, New York, 1987.
17.
Shareware Promotions
. Software marketing, shareware distribution, publicity and promotion. Available at: http://www.sharewarepromotions.com. Accessed on 13 July 2002.
18.
Shaw, R.
and Stone, M.Competitive superiority through database marketing. Long Range Planning, vol. 21, no. 3, 1988. pp. 24–40.
Weber, Alan
. Building a customer value index. Database Marketing Institute. Available at: http://www.dbmarketing.com/Art162.htm. Accessed on 12 July 2002.