Procuring library management systems: perils & pitfalls

Abstract

Describes the process used by the Economist Intelligence Unit when choosing a new library management system (LMS) to replace their existing system which, among other things, was not Year 2000 compliant (Y2K). Points to the fact that choosing a new LMS is not something carried out on a regular basis and so tends to involve new technology and issues and so is not amenable to strategies adopted for earlier projects. Generalizes the strategy so as to be capable of application to a variety of situations. Lists and describes the processes involved, including: justification of the replacement need; the approval process; drawing up a requirements list for particular functions; collecting information from vendors; visiting exhibitions and other organizations; contacting the library’s network of contacts for advice and use discussion groups; consulting the professional literature (periodicals, reports); considering the use of consultants; and checking the availability of appropriate courses. Provides brief information on drawing up contracts and presents a list of LMS suppliers with addresses, telephone and Email numbers and Web sites.