View from a business school

Abstract

Interview with the dean of a business school who is also a qualified information professional. Seeks views on the current state of access to information for business, considering issues such as Freedom of Information and the role of public libraries. Discusses how the willingness of information professionals to get involved in the businesses they serve affects the profile of their service, and emphasizes the need for proactive marketing activity within the profession. Considers the quality of current entrants into business information, looking not only at skills but also at whether the profession presents itself effectively. Touches on its gender bias. Suggests that, in the future, the information, records and knowledge management professions need to be brought together in order to ensure greater critical influence in the workplace. Expresses concern about the risk of outsourced or offshored services being insufficiently well briefed to provide a satisfactory service. Calls on the academic community to develop stronger clusters of strength in business information.