Whilst public sector organisations like the Probation Service need to absorb lessons from the commercial world, about clearer accountability, agreed objectives, cost consciousness and more consistency in the quality of service delivery, Peter Lewis, Assistant Regional Staff Development Officer for the Midlands Region, cautions against adopting methods and style inappropriate for the scale or tasks of the Service.
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References
1.
Personnel Management, July 1989, pp28-31
2.
Mike DaviesStaff Supervision in the Probation ServiceAvebury, 1988.
3.
Report of the Working Party on Supervision Processes in the Probation Service , Midlands RSD, 1989
4.
Tom Jaap Enabling LeadershipGower, 1989
5.
See for example John Daines and Brian GrahamAdult Learning Adult Teaching, NottinghamUniversity Dept. of Adult Education, 1988
6.
McWilliams W. 'Probation Practice and the Management Ideal ' Probation journal Vol 37 No 2, 1990
